Fiesta Charra East Lansing Privacy Policy

Last Updated: 12/10/25


Introduction

Fiesta Charra East Lansing (“Fiesta Charra”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website (the “Site”) or otherwise interact with us online.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information from visitors:

1.1 Non‑Personal Information

Non‑personal information does not identify you directly. It may include:

  • Browser type, device type, and operating system
  • IP address and general location (city/region)
  • Pages viewed, time spent on pages, clicks, and navigation paths
  • Referring URLs (how you arrived at our Site)

This information is typically collected automatically through cookies, analytics tools, and similar technologies and is used to improve the performance, security, and usability of our Site.

1.2 Personal Information

Personal information is information that can identify you as an individual, such as:

  • Name
  • Phone number
  • Any details you voluntarily submit through contact forms, VIP room forms, or catering inquiries (e.g., event date, guest count, preferences)

We collect this information only when you choose to provide it. 

2. How we use your information

We may use the information we collect for the following purposes:

  • To respond to your inquiries, reservation requests, VIP room or catering requests
  • To contact you about your event details, changes, or confirmations
  • To operate, maintain, and improve our Site and services
  • To analyze Site usage and performance
  • To protect the security and integrity of our systems
  • To comply with applicable laws and regulations

We do not sell your personal information.

3. Sharing of Information

We may share information in the following limited situations:

  • Service Providers: With trusted third‑party vendors who help us host the Site, provide analytics, or support our operations (for example, website hosting or analytics platforms). These providers are permitted to use your information only to provide services to us.
  • Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, or safety, or that of our guests or others.
  • Business Changes: In the event of a merger, sale, or transfer of some or all of our business, your information may be transferred as part of that transaction, subject to this Privacy Policy.

We do not knowingly share your personal information with third parties for their own independent marketing purposes.

4. cookies and analytics

Our Site may use cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use our Site
  • Improve performance and user experience

We may also use third‑party analytics tools (such as Google Analytics) to collect aggregated information about Site usage. These tools may use cookies and collect information such as your IP address, pages visited, and time spent on the Site. This data is used only to help us understand and improve our website.

You can usually control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.

5. data Retention

We retain personal information only for as long as necessary to:

  • Respond to your inquiries or manage your event
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When information is no longer needed, we will take reasonable steps to delete or anonymize it.

6. security

We take reasonable technical and organizational measures to help protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. children's privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us using the information below so we can remove it.

8. your choices

You may choose not to provide personal information through the Site; however, this may limit our ability to respond to certain requests (for example, VIP room or catering inquiries).

If you would like to update, correct, or request deletion of personal information you have provided, please contact us using the phone number below. We will review and respond to your request as required by applicable law.

9. links to other website

Our Site may contain links to third‑party websites or services that we do not control. This Privacy Policy applies only to our Site. We encourage you to review the privacy policies of any third‑party sites you visit.

10. changes to this privacy policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

11. how to contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Fiesta Charra East Lansing


5900 Park Lake Rd,


East Lansing, MI 48823


Phone: (517) 575-0855